General conditions of hiring.

Content

The purpose of this contract is to regulate the contractual purchase relationship born between the provider and the user at the time he accepts the purchase during the hiring process.

The contractual relationship of sale entails the delivery, in exchange for a certain and publicly exposed price through the website, of a specific product.

These general conditions link both parties and are an integral and inseparable part of the sale contract. The effectiveness of this Contract operates at the time of the Subscription of the Order at the instance of the User, through the contracting mechanisms that will subsequently be specified, all in accordance with the provisions of Art. 1,255 of the Civil Code that includes the principle of autonomy of the will and agreements between the Contracting Parties.

1. Coverage of our products.

NESTINAR SL opera through the website http://www.nestinar.online/ in all Spanish territory including the European Union. Momentarily we do not ship to the islands of Portugal.

The use of this website as well as any purchase made in it is considered carried out in Spain, and therefore subject to the current Spanish laws and norms.

2. Contracting procedure.- How can I buy online?

So that you can access the products offered by NESTINAR SL and making a purchase you must provide freely and voluntarily the personal data that will be required.

Once the user account has been created, it is reported that in accordance with what was required by art. 27 of Law 34/2002 of Services of the Information Society

and of electronic commerce, the contracting procedure will follow the following steps:

Once you have made your selection of services, adding them to the cart The next step will be to process the order and make the payment.

Buy NESTINAR SL it is very simple. You just have to follow the following steps:

1. Click on the product you want to select and press the button: "Add to cart." -The cart is at the top right of the page. >>

2. If you want to continue buying, you must go back and select the desired products again.

3. Once the products you want to buy as well as, the number of units, you can log in or create an account to end the order, or if you wish, make your purchase without registration, as a guest.

4. On this screen you can see the summary of the cart with the selected products, price, taxes, shipping costs (if proceed). You can select number of units desired for each product and delete any product if you wish to give you the option to delete.

5. Once all the desired products are selected, you can proceed to the payment by selecting the desired option.

6. Next, you must fill in the billing information, the shipping data, the payment method and sent. On this screen you must validate and accept these general contract conditions that are those that will govern the contracting.

"I understand and accept the conditions of hiring. "

7. Introduced the required data of the chosen payment means, click in "Finish order" / "Buy", and enter your card data and your purchase will be completed.

The prices applicable to each product will be those published on the website, and applied automatically by the hiring process in the last phase of it. In any case this will always be previously communicated to users.

For any information about the order, the user can contact customer Support via email orders@nestinar.com via phone call to the number 93.412.58.68 O via whatsapp at number 638.256.410.

NESTINAR SL reserves the right to modify your prices at any time. The products will be billed at the price in force at the time of purchase, unless otherwise obvious typographic error.

3. Information about the products.

The descriptions of the products offered in the portal are carried out based on the product catalog of NESTINAR Sl.

Photographs, graphic or iconographic representations and videos related to products, as well as trade names, brands or distinctive signs of any kind contained on the website aim to provide the most information, however, the user must take into account that they have a Guidance and, consequently, lack an exhaustive nature.

It is necessary to warn the user that in some cases the images offered with the description of the product may not match exactly, in these cases the description of the product that is made on the Purchase tab or product details will always prevail. These cases, will be exceptional since the intention of NESTINAR it is always offer a faithful image of the product offered.

Also, to ensure more complete information we will also indicate the existence or not of stock of the product as soon as possible. In the case where the product is not available after the purchase has been made, NESTINAR SL it will inform the user of the total cancellation or, if applicable, partial of the order and the return of the price if applicable.

4. Information about the price.

The price of each product will be the one that is stipulated at each moment on our website, except in case of manifest error. Although we try to make sure that all prices listed on the page are correct, an error may occur. If we discover an error in the price of any of the services you have commissioned, we will inform you as soon as possible and we will give you the option of reconfirm your order at the correct price or overcome it.

Prices may vary at any time, without affecting such modification to orders that have already been made.

The prices indicated from each service will be expressed in the euro currency (€).

Unless otherwise indicated, the prices of the products shown on our website include legally applicable taxes (the Spanish VAT).

Shopping from abroad.

In order to discount the VAT of international invoices, it is essential to indicate the identity card number or passport

Shipping costs, applicable taxes, and other surcharges and commissions will appear broken down at the time of purchase, (paying screen) so that the user can know exactly what the final price of the product is and as it is conformed.

5. Shipping costs.

• Free, on orders over 150.00.- Euros (€). National and peninsular
  

• Otherwise, the shipping costs will depend on the place of destination.

• Portes for Spain (except Canarias):
  
  Express Correos: Between 4.90 and 6.50.- €
  Post: between 4.90 and 6.50.- €
  Reimbursement Commission: 3.50.

6. Customs information.

If an outside of the EU is indicated for the delivery of the product, you may be obliged to pay Rights and import taxes, , which will be charged at the time when the package reaches its destination. Any additional amount due to the customs clearance will be counted. As an importer, there must be therefore complying with all applicable laws and regulations in the country in which it receives the order. It is reported that international shipments are subject to inspection and opening by the customs authorities

It is possible to estimate and collection of a deposit for import duties during the process of processing the order. These funds will be used to pay the import taxes to the appropriate authorities, when your order has reached the country of destination.

The estimated amount of import tax will appear on the summary page of your order. If this amount does not appear in the summary of your order, customs expenses will be responsible for the recipient.

7. Offer and acceptance.

The procurement procedure and preconctual information is in Spanish and this language will be used to carry out hiring. In case it can be carried out in another language, it will be indicated before starting the hiring procedure.

8. Information about means of payment.

The price payment through the web is done at the time of purchase and NESTINAR SL you will send you a mail confirmation email reporting on the date scheduled for the reception of the product.

NESTINAR SL it shows that it does not have access or store sensitive data relating to the means of payment used by the user, except for the strictly necessary for the management of payment. Only the corresponding financial institution of payment has access to these data as management of payments and collections. Once the purchase process is finished, an electronic document is generated in which the contract is formalized and that the user can print.

NESTINAR SL reserves the right to cancel orders in the cases and in accordance with the terms and conditions indicated in the section "Payment of the products" of these conditions of use and contracting.

What method of payment can I use to make my online purchase?

The payment of the products offered by the entity may be carried out by:

1. Credit card or debit. Visa, Visa Electron 4B, International Visa, Master. AMEX, Master and TransferWise, Bizum (Without increase over the final price).

If your means of payment is the bank card, by clicking on "Buy and proceed with payment" you are confirming that the credit card is yours. If you receive a notification that your card has been rejected and you have verified that the card has not expired and that the number of information associated with your card does not contain any errors, you must contact your bank in the first place to find out what is the reason for rejection or lack of authorization. .

2. PayPal.

Payment by PayPal has a 2% commission. If you choose as PayPal payment method, once the order is placed, it is not allowed to make any exchange rate in the shipping address.

3. Google Pay and Apple Pay (when they are available on the web)

4. Bank transfer.

5. Payments against reimbursement. Cash

The cash counter have a commission of 3.50 euros. This means of collection is considered as payment in cash and by Law 7/2012, of October 29, modification of tax and budgetary regulations and adequacy of financial regulations for the intensification of actions in prevention and fight against fraud. In this case, the limitation of cash payments of € 2,500 is established to the same client in the period of one year.

6. In Store / Warehouse (Calle Constancia 42, Castellolí). (Without increase over the final price).

Through this method, the payment will be made in the selected store for collection. Orders through payment in store will be saved 7 working days waiting for payment / collection starting the day after placing the order.

7. Discount coupons. At the time of purchase, see See Specific Conditions of the coupons.

Once the order is placed, NESTINAR SL it will send you to the user's email, within twenty-four hours (24 hours) following receipt of order formalization, where appropriate, bank transfer, an acknowledgment of receipt and confirmation of the purchase made. The order of products and, therefore, the contract will be understood formalized and perfected at the time of receipt of the payment of the price by NESTINAR Sl.

Is it safe to enter the data my credit card on the web?

As you can see in our security policy, noestro payment is safe using the indicated means. Our online store has an SSL certificate that allows you to protect banking information transferred in the purchase process using encryption methods. The confidential payment data with a credit or debit card are transmitted directly and securely to the financial institution.

When making the payment through secure payment gateway, the system will automatically verify that the credit card is activated for secure e-commerce. Then it will connect with the issuing bank of it, which will request authentication and authorization from the operation.

Has my card been rejected, what can I do?

If you receive a notification that your card has been rejected, you must contact your bank first to find out what the reason is. However, this circumstance can be given for several reasons:

1. The most common reasons why a payment is rejected are related to payment Security Policies. When making the payment through the secure payment gateway, the system will automatically verify that the card is activated for secure e-commerce. Next, it will connect with the financial entity that issued it, which will request the buyer to authorize the operation through a personal authentication code. The operation will only be carried out if the credit card issued bank confirms the authentication code and at that time the charge will be made on the card. Otherwise, the transaction will be rejected.

2. The card can be expired. Check that your card does not exceed the validity date.

3. Limits of credit or retention of funds.You may have reached the limit of the card to make purchases.

4. Incorrectly entered data. Check that you have filled all the CtomPOS needed with the correct information.

In any case, your bank is the only one that can facilitate the exact motive by which a payment has been rejected.

My card has been used fraudulently. What should I do?

You must notify us to through email or by phone, of any improper or fraudulent charge on the card used for purchases on the web, in the shortest time possible, with the object that we can pageuesa carry out the procedures you consider appropriate.

Information about the invoice.

We will emit the invoice in physical support that will be included in the order.

The invoice will be issued on behalf of the natural or legal person that the order places, so be sure to record the correct and complete data of the buyer. Subsequent changes will not be possible.

NESTINAR SL warns that, to preserve the confidentiality of the data, only invoice duplicates will be issued to the contract holder. They will not be issued duplicates to third parties.

Shipping policy.

Delivery time.

Option one. Transport by a provider.

The transport of the products it will be done usually through the company Express Post (https://www.correosexpress.com/web/correosexpress/home), that will perform the door to door service, usually within a period from our sending confirmation of:

• 1 to 3 days for orders made inside of Spanish territory.

• 4 to 7 days within the EU

The delivery schedule, you should consult it on the transporter's website.

Attending to the volume of the order and the destination location, the deadline may be expanded. In any case, it was automatically indicated when making the purchase. All this, without prejudice to there are causes of force majeure or when by any circumstance alien to NESTINAR SL the delivery can not be made in which case it will be notified as soon as possible to the user.

Option two. Collection in stores

Place of delivery.

NESTINAR SL he is committed to delivering the product in perfect condition in the address indicated by you and, in any case, it must be included within the territory. In order to optimize the delivery process, the direction that indicates us must be an address in which the delivery can be made within the usual working hours.

In such a way, NESTINAR SL does not assume any responsibility when the delivery of the product does not become realized as the data provided by the user be false, inaccurate or incomplete or when the delivery can not be made due to causes outside the shipping company, assigned for that purpose, as is the absence of the recipient, in these cases.

As indicated by the client, the order may also be collected in our stores, whose address is indicated on our website, within the established schedule.

• Constancia 42, Local 08719 Castellolí (Barcelona)

• Monday to Friday from 9 a.m. to 2 p.m

Transmission of risk and property.

The buyer acquires the property about the products of NESTINAR SL the moment you receive the sending confirmation and the product leaves our warehouses or proceed to remove it from the physical store.

The delivery is considered made from the moment in which the product has been made available to the user at the delivery point indicated by it.

The risk of the products (among others, the loss, impairment or theft) will be transmitted to the user from the moment the products / s have been made available to the buyer in accordance with the provisions of these conditions.

Problems on delivery.

You must notify us with cases of lack of orders of orders over 4 business days.

Option one.- New delivery time.

If it is impossible for us to deliver, the company will contact you again to agree on a new delivery schedule ./ a new delivery date.

Option two.- New delivery address. .

- In a door different from the indicated whenever it is from the same staircase.

-In a business or address located in the same apple from the domicile established for delivery.

- In a business / address located at the MIMO Postal Code of the Management established for delivery.

When your order is delivered you must verify that everything is satisfied with the requested.

If there was any discrepancy or problem with the order, you must contact we through our email leaving your personal data and order number by reflecting the discrepancy or problem and shortly we will contact you to solve the incident.

Return policy.

Right of withdrawal.

To return a power product you, like physical person, it has a maximum period of seven (7) calendar days from the reception of the product. For the rest of the products the term is 30 days.

The shipping costs derived from the return will run in charge. .

As well as article 103 of Law 3/2014 you will not be able to desist from your purchase in the case of those products that:

• By its nature, they can deteriorate or expire quickly.

• The buyer's specifications have been made according to.

• Selected products that are not suitable for returned for health or hygiene protection reasons and have been despised after delivery

How does it have to proceed for the return of a product?

1. The products must be returned under the same conditions in which you received them, along with its full original packaging, labels and together with any accessory related to them.

2. You are responsible for demonstrating that items have been returned, so we recommend that you always send your returns by a system that certifies the delivery.

3. You will be responsible for the cost of returning the product. .

4. In no case will we accept returns sent to costs due.

5. Returned products must be sent in a single delivery.

6. NESTINAR SL reserves the right not to accept products that belong to a single order, returned and delivered at different times.

7. Please inform us prior to the devotion of the product.

Once we check that the products that returns us comply with all the specifications of the returns policy, we will send you an email informing you that the return has been accepted.

Whatever the payment system used by you, the return of the amount will be launched as soon as possible but always within 14 days of receipt of reception in our product stores. In the case of having made the payment by transfer, to perform the return you must attach us an account number to be able to be able to enter into the return form.

If your return does not comply with the stipulated terms, you will not have the right to receive any amount refund.

If you have any questions about the return process, please contact us through the contact email indicated on the web.

To make a refund you must send us the products to the following address: Calle Constancia 42, Local 08719 Castellolí (Barcelona).

Defective product returns

Only the full amount will be reimbursed according to the same payment method used by the client if at the time of delivery, it detects that the product is on bad state, expired, despised, is defective or is wrong.

Notwithstanding what is established in this section and any other rights that may correspond to you, you will be entitled to reimbursement for the price of defective products or products delivered if they do not correspond to the order made and the shipping costs that correspond.

In these assumptions, you must:

1. Contact us immediately, within a period of 24 hours, through the contact email Orders@nestinar.com indicating the error or defect along with your personal data.

2. To proceed to return the product andit is very important that at the time of observing a discrepancy proceed to take a photo where the date and time appear and where the problem problem can be clearly.

3. The return of the products must be carried out by the procedure set out in the previous section to the following address:calle Constancia 42, Local 08719 Castellolí (Barcelona)

Once we are informed about the detected defect, we will proceed to carefully examine the returned product and we will communicate by e-mail within a reasonable time if it is appropriate or replacing it (where appropriate). The return or replacement of the article will be carried out as soon as possible and, in any case, within 30 days of the date on the let us send an email confirming that the refund is proceeded to replace the non-conforming article.

Provided that the user has followed the established procedure and the requirements established under these General Conditions have been met, refund the paid price corresponding to the returned products that are defective or that do not correspond to the product order made by the user.

In the case of problems with the packaging, you must inform it to the carrier at the time of receipt of the order, indicating it on the reception delivery room or on the Electronic Tablet of the Dealer.

Guarantees and information of the products.

The products we present on our website are a careful selection of our collection. We have taken special care to show with great precision the colors and characteristics of our products.

Of course, the calibration of each monitor is different, and we can not guarantee that your monitor visualizes the colors with total accuracy may not match the delivered product

exactly with the image embodied the web.

You will have the possibility to assess and comment on our products; To avoid offensive, violent, illegal, spam comments, etc., esTOS will be subject to our validation. You will be solely responsible for the comments you can leave on our website, not being responsible in any case NESTINAR SL of the same, nor having an obligation to publish them.

Responsibility and exemption of responsibility.

Our purchasing conditions do not exclude or limit our responsibility for:

1. Death or personal injury caused by our negligence,

2. Fraudulent statements,

3. Any other responsibility that can not be limited or excluded by applicable law.

Notwithstanding the above, we will not be responsible for:

1. Economic losses (including the loss of income, data, benefits, contracts, business or expected savings) or loss of good will or reputation or losses for special or indirect damages suffered or incurred by you arise or in connection with these conditions.

2. Cases of force majeure that they will include any act, event, lack of exercise, omission or accident that are beyond our reasonable control and will include it is special (without limitation) the following events:

• Strikes, sewage closures or other measures claimed.

• Civil concussion, revolt, invasion, terrorist attack or terrorist threat, war has been declared or not) or threat or preparations for war.

• Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.

• Impossibility of use of trains, boats, aircraft, motor transport or other means of transport, public or private.

• Impossibility of using public or private telecommunications systems.

• Acts, decrees, legislation, regulations or restrictions of other governments.

During previously appointed events, the obligations acquired in this Agreement will be suspended while persisting the cause that originated it

The provisions of this section does not affect your legal rights as a consumer, or your right to desist the contract.

Resolution of conflict.

Applicable legislation and jurisdiction.

The relationship between NESTINAR SL and the consumer and user will be governed by current Spanish regulations. In accordance with the provisions of Article 90.2 of the TRLGDCU, all disputes and claims derived from this legal notice will be resolved by the Courts and Courts of the Consumer Address.

Extrajudicial resolution of conflicts.

In accordance with the provisions of Article 14.1 of Regulation 524/2013 of the European Parliament of May 21, 2013 on the resolution of online litigation in terms of consumption, the consumer and a user are reported that in case of conflict he can attend to the resolution Extrajudicial litigation online

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=es

Minors.

NESTINAR SL direct your services tousers over 18 years. Minors of this age are not authorized to use our services and should not, therefore, send us their personal data. We inform that, if this circumstance was given we are not responsible for the possible consequences that may arise from breach of the notice that in this same clause is established.

Claims on intellectual property.

We respect at all times the intellectual property of third parties. If you consider that your intellectual property rights have been infringed, we ask you to communicate this incidence to facilitated email.

Safety policy.

NESTINAR SL you have hired a SSL certificate for your website.

An SSL certificate allows you to protect all the personal and confidential information that can be handled on a website, regardless of the information that is being transmitted, such as from any of the contact forms of the website to the server, or the data entered for the subscription of bulletins of news or access to protected areas, etc.

The address of the website will appear in green, activating the protocol "https"That allows secure connections from a web server to the user's browser.

Draws on social networks.

In case we make draws on social networks such as Facebook or Instagram, you should know that these platforms do not sponsor or are no longer associated with the organizer thereof.

The participant exonerates to Facebook / Instagram of any kind of responsibility caused by the breach of the legal bases of the draw.

If you want to download the present conditions on your computer Clickhere. . [Internal note. Introduce Hyperlink]

I am of legal age, I have read and accept theterms and conditions of use and sale . [Internal note. Include hypervinulle].